Conditions d'Utilisation

1. Acceptation des Conditions

Ces Conditions d'Utilisation ("Conditions") constituent un accord juridiquement contraignant entre vous ("Utilisateur", "vous" ou "votre") et WorkTime One ("WorkTime One", "nous", "notre" ou "nos") régissant votre accès et votre utilisation de la plateforme WorkTime One, y compris notre site web, nos applications mobiles et les services connexes (collectivement, le "Service").

En créant un compte, en accédant ou en utilisant notre Service, vous reconnaissez avoir lu, compris et accepté d'être lié par ces Conditions et notre Politique de Confidentialité. Si vous n'êtes pas d'accord avec ces Conditions, vous ne devez pas accéder ni utiliser le Service.

2. Description du Service

WorkTime One est une plateforme cloud de suivi du temps des employés et de gestion de la présence qui s'intègre aux serrures intelligentes TTLock pour fournir :

• Suivi automatique du temps des employés via l'accès aux serrures intelligentes
• Surveillance et rapports de présence
• Calcul de la paie incluant les heures supplémentaires, les pénalités et les primes
• Outils de gestion des employés et de structure organisationnelle
• Intégration avec les cartes RFID/NFC, lecteurs d'empreintes digitales et codes PIN
• Tableaux de bord de rapports et d'analyses
• Notifications et alertes par e-mail
• Support multi-locataires pour les organisations

We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time with or without notice.

3. Éligibilité

Pour utiliser WorkTime One, vous devez :

• Avoir au moins 18 ans
• Avoir la capacité juridique de conclure des contrats contraignants
• Ne pas être interdit d'utiliser le Service en vertu des lois applicables
• Être autorisé à représenter et à engager l'organisation au nom de laquelle vous vous inscrivez
• Fournir des informations exactes, à jour et complètes lors de l'inscription

By using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. Inscription et Sécurité du Compte

4.1 Création de Compte

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, complete, and up-to-date registration information
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account

4.2 Sécurité du compte

You are responsible for maintaining the security of your account credentials. We strongly recommend:

• Using a strong, unique password
• Enabling two-factor authentication (2FA)
• Never sharing your login credentials
• Logging out after each session, especially on shared devices

4.3 Résiliation du compte

We reserve the right to suspend or terminate your account if:

• You violate these Terms or our Acceptable Use Policy
• Your account is inactive for more than 12 months
• We detect fraudulent, abusive, or illegal activity
• Payment obligations are not met
• Required by law or legal authority

5. Abonnement et Paiement

5.1 Niveau Gratuit

WorkTime One offers a free tier for organizations with up to 3 active employees. Free tier accounts have access to all features but are subject to fair use policies.

5.2 Abonnements payants

Organizations with 4 or more employees must subscribe to a paid plan. Pricing is based on:

• Number of active employees (progressive pricing tiers)
• Billing frequency (monthly or yearly)
• Additional features or integrations (if applicable)

5.3 Facturation et conditions de paiement

• Billing Cycle: Monthly or annual billing based on your selected plan
• Payment Methods: Credit card, debit card, or other approved payment methods
• Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Price Changes: We may change prices with 30 days' notice. Changes apply to subsequent billing cycles
• Taxes: Prices exclude applicable taxes, VAT, or duties, which you are responsible for
• Failed Payments: If payment fails, we may suspend access until payment is received

5.4 Politique de remboursement

We offer a 14-day money-back guarantee for first-time subscribers. After 14 days, payments are non-refundable except:

• Service unavailability exceeding our SLA commitments
• Billing errors or duplicate charges
• As required by applicable consumer protection laws

5.5 Annulation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time.

6. Politique d'Utilisation Acceptable

Vous acceptez d'utiliser le Service uniquement à des fins légales et conformément à ces Conditions. Vous acceptez de NE PAS :

6.1 Activités interdites

• Violate any applicable laws, regulations, or third-party rights
• Use the Service to track individuals without their knowledge or consent
• Upload viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble the Service
• Use automated scripts, bots, or scrapers to access the Service
• Interfere with or disrupt the Service's integrity or performance
• Resell, sublicense, or redistribute the Service without authorization
• Remove or modify any copyright, trademark, or proprietary notices
• Use the Service for competitive analysis or to build competing products

6.2 Conformité à la vie privée des employés

You are responsible for:

• Obtaining necessary consents from employees for time tracking and biometric data collection
• Complying with applicable labor laws and privacy regulations
• Informing employees about data collection, use, and retention
• Implementing fair and transparent employee monitoring policies
• Respecting employee privacy rights and data protection laws

6.3 Exactitude des données

You are responsible for the accuracy, quality, and legality of data you input into the Service. We are not liable for decisions made based on inaccurate or incomplete data.

7. Propriété des Données et Licence

7.1 Vos données

You retain all ownership rights to data you input into the Service ("Customer Data"). We claim no ownership over Customer Data.

7.2 Licence d'utilisation de vos données

You grant us a limited, non-exclusive, royalty-free license to use, store, process, and transmit Customer Data solely to:

• Provide and maintain the Service
• Generate reports and analytics for your use
• Improve service quality and develop new features
• Comply with legal obligations
• Create anonymized, aggregated data for statistical purposes

7.3 Portabilité des données

You may export your data at any time in standard formats (CSV, Excel, JSON). Upon account termination, you have 30 days to export your data before permanent deletion.

7.4 Données anonymisées

We may use anonymized, aggregated data derived from Customer Data for industry research, benchmarking, and product improvement. This data cannot be used to identify you or your employees.

8. Propriété Intellectuelle

8.1 Nos droits

The Service and all related materials, including software, design, text, graphics, logos, and trademarks, are owned by WorkTime One or our licensors and are protected by copyright, trademark, and other intellectual property laws.

8.2 Licence Limitée

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes in accordance with these Terms.

8.3 Restrictions

You may not copy, modify, distribute, sell, or lease any part of the Service or its software. You may not reverse engineer or attempt to extract source code unless laws prohibit these restrictions.

8.4 Commentaires

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to compensate you. You grant us a perpetual, worldwide, royalty-free license to use such feedback.

9. Garanties et Exclusions

9.1 Disponibilité du service

We strive for 99.9% uptime but cannot guarantee uninterrupted or error-free service. Scheduled maintenance and unforeseen issues may cause temporary service disruptions.

9.2 Exclusion de garanties

9.3 Intégrations tierces

Our integration with TTLock and other third-party services is dependent on their APIs and availability. We are not responsible for third-party service failures, changes, or discontinuations.

9.4 Aucun conseil juridique ou de conformité

WorkTime One is a technology tool. We do not provide legal, accounting, or compliance advice. You are responsible for ensuring your use of the Service complies with applicable laws and regulations.

10. Limitation de Responsabilité

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Service interruptions or data loss
• Unauthorized access to or alteration of your data
• Errors or inaccuracies in the Service
• Actions of third parties (including TTLock)
• Labor disputes, employment claims, or payroll errors arising from Service use

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

11. Indemnisation

You agree to indemnify, defend, and hold harmless WorkTime One, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of the Service
• Violation of these Terms or applicable laws
• Violation of third-party rights, including employee privacy rights
• Your Customer Data, including inaccuracies or illegal content
• Employment disputes or labor law violations arising from Service use
• Unauthorized access to your account due to your negligence

Nous nous réservons le droit d'assumer la défense et le contrôle exclusifs de toute question faisant l'objet d'une indemnisation de votre part, auquel cas vous acceptez de coopérer à notre défense de cette réclamation.

12. Résiliation

12.1 Résiliation par Vous

You may terminate your account at any time by cancelling your subscription through account settings or contacting support. Termination takes effect at the end of the current billing period.

12.2 Résiliation par WorkTime One

We may suspend or terminate your account immediately if:

• You breach these Terms or our Acceptable Use Policy
• Payment obligations are not met within 30 days of notice
• We detect fraudulent, abusive, or illegal activity
• Your account is inactive for over 12 months
• Required by law or legal authority
• We discontinue the Service (with 90 days' notice)

12.3 Effet de la résiliation

Upon termination:

• Your access to the Service will be immediately revoked
• You have 30 days to export your data
• After 30 days, we will permanently delete your data (except as required by law)
• No refunds will be provided for unused subscription time
• Sections 7-15 of these Terms will survive termination

13. Modifications du Service et des Conditions

13.1 Modifications du service

We may modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice for material changes affecting functionality.

13.2 Modifications des conditions

We may update these Terms to reflect changes in our practices, legal requirements, or business operations. We will notify you by:

• Posting updated Terms on our website with a new "Last Updated" date
• Sending email notification to your registered email address
• Displaying in-app notification for material changes

Material changes take effect 30 days after notification. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to changes, you must terminate your account.

14. Loi Applicable et Résolution des Litiges

14.1 Loi Applicable

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14.2 Convention d'Arbitrage

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

The arbitration will be conducted in Delaware, or remotely via video conference. The arbitrator's decision is final and binding. Each party bears its own costs unless otherwise awarded by the arbitrator.

14.3 Renonciation aux Recours Collectifs

14.4 Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights or prevent unauthorized access to the Service.

14.5 Utilisateurs internationaux

If you are located outside the United States, you consent to having your data transferred to and processed in the United States. Local laws may provide additional rights not waived by these Terms.

15. Dispositions Générales

15.1 Accord Intégral

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and WorkTime One regarding the Service.

15.3 Divisibilité

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

15.2 Renonciation

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

15.4 Cession

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15.6 Force Majeure

We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet failures.

15.6 Contrôle des exportations

You agree to comply with all applicable export and import laws. You represent that you are not located in a country subject to U.S. embargo or listed as a prohibited party.

15.7 Langue

These Terms are provided in English. Translations may be provided for convenience, but the English version prevails in case of conflicts.

16. Informations de Contact

For questions about these Terms or the Service, please contact us: