서비스 약관

1. 약관의 수락

이 서비스 약관("약관")은 WorkTime One("WorkTime One", "당사", "우리" 또는 "우리의")과 귀하("사용자", "귀하" 또는 "귀하의") 간에 WorkTime One 플랫폼(웹사이트, 모바일 애플리케이션 및 관련 서비스 포함, 총칭하여 "서비스")에 대한 액세스 및 사용을 관장하는 법적 구속력이 있는 계약을 구성합니다.

계정을 생성하거나 당사 서비스에 액세스하거나 사용함으로써 귀하는 이 약관과 당사의 개인정보 보호정책을 읽고 이해하며 이에 구속되는 것에 동의합니다. 이 약관에 동의하지 않는 경우 서비스에 액세스하거나 사용해서는 안 됩니다.

2. 서비스 설명

WorkTime One은 TTLock 스마트 잠금 장치와 통합하여 다음을 제공하는 클라우드 기반 직원 시간 추적 및 출석 관리 플랫폼입니다:

• 스마트 잠금 액세스를 통한 자동 직원 시간 추적
• 출석 모니터링 및 보고
• 초과 근무, 벌금 및 보너스를 포함한 급여 계산
• 직원 관리 및 조직 구조 도구
• RFID/NFC 카드, 지문 리더 및 PIN 코드와의 통합
• 보고 및 분석 대시보드
• 이메일 알림 및 경고
• 다중 테넌트 조직 지원

We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time with or without notice.

3. 자격

WorkTime One을 사용하려면 다음 조건을 충족해야 합니다:

• 18세 이상이어야 함
• 구속력 있는 계약을 체결할 법적 능력이 있어야 함
• 관련 법률에 따라 서비스 사용이 금지되지 않아야 함
• 등록하는 조직을 대표하고 구속할 권한이 있어야 함
• 등록 시 정확하고 최신의 완전한 정보를 제공해야 함

By using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. 계정 등록 및 보안

4.1 계정 생성

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, complete, and up-to-date registration information
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account

4.2 계정 보안

You are responsible for maintaining the security of your account credentials. We strongly recommend:

• Using a strong, unique password
• Enabling two-factor authentication (2FA)
• Never sharing your login credentials
• Logging out after each session, especially on shared devices

4.3 계정 종료

We reserve the right to suspend or terminate your account if:

• You violate these Terms or our Acceptable Use Policy
• Your account is inactive for more than 12 months
• We detect fraudulent, abusive, or illegal activity
• Payment obligations are not met
• Required by law or legal authority

5. 구독 및 결제

5.1 무료 등급

WorkTime One offers a free tier for organizations with up to 3 active employees. Free tier accounts have access to all features but are subject to fair use policies.

5.2 유료 구독

Organizations with 4 or more employees must subscribe to a paid plan. Pricing is based on:

• Number of active employees (progressive pricing tiers)
• Billing frequency (monthly or yearly)
• Additional features or integrations (if applicable)

5.3 청구 및 결제 조건

• Billing Cycle: Monthly or annual billing based on your selected plan
• Payment Methods: Credit card, debit card, or other approved payment methods
• Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Price Changes: We may change prices with 30 days' notice. Changes apply to subsequent billing cycles
• Taxes: Prices exclude applicable taxes, VAT, or duties, which you are responsible for
• Failed Payments: If payment fails, we may suspend access until payment is received

5.4 환불 정책

We offer a 14-day money-back guarantee for first-time subscribers. After 14 days, payments are non-refundable except:

• Service unavailability exceeding our SLA commitments
• Billing errors or duplicate charges
• As required by applicable consumer protection laws

5.5 취소

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time.

6. 허용 가능한 사용 정책

귀하는 합법적인 목적으로만 그리고 이 약관에 따라 서비스를 사용하는 데 동의합니다. 귀하는 다음을 수행하지 않는 데 동의합니다:

6.1 금지된 활동

• Violate any applicable laws, regulations, or third-party rights
• Use the Service to track individuals without their knowledge or consent
• Upload viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble the Service
• Use automated scripts, bots, or scrapers to access the Service
• Interfere with or disrupt the Service's integrity or performance
• Resell, sublicense, or redistribute the Service without authorization
• Remove or modify any copyright, trademark, or proprietary notices
• Use the Service for competitive analysis or to build competing products

6.2 직원 개인정보 준수

You are responsible for:

• Obtaining necessary consents from employees for time tracking and biometric data collection
• Complying with applicable labor laws and privacy regulations
• Informing employees about data collection, use, and retention
• Implementing fair and transparent employee monitoring policies
• Respecting employee privacy rights and data protection laws

6.3 데이터 정확성

You are responsible for the accuracy, quality, and legality of data you input into the Service. We are not liable for decisions made based on inaccurate or incomplete data.

7. 데이터 소유권 및 라이선스

7.1 귀하의 데이터

You retain all ownership rights to data you input into the Service ("Customer Data"). We claim no ownership over Customer Data.

7.2 데이터 사용 라이선스

You grant us a limited, non-exclusive, royalty-free license to use, store, process, and transmit Customer Data solely to:

• Provide and maintain the Service
• Generate reports and analytics for your use
• Improve service quality and develop new features
• Comply with legal obligations
• Create anonymized, aggregated data for statistical purposes

7.3 데이터 이동성

You may export your data at any time in standard formats (CSV, Excel, JSON). Upon account termination, you have 30 days to export your data before permanent deletion.

7.4 익명화된 데이터

We may use anonymized, aggregated data derived from Customer Data for industry research, benchmarking, and product improvement. This data cannot be used to identify you or your employees.

8. 지적 재산권

8.1 당사의 권리

The Service and all related materials, including software, design, text, graphics, logos, and trademarks, are owned by WorkTime One or our licensors and are protected by copyright, trademark, and other intellectual property laws.

8.2 제한된 라이선스

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes in accordance with these Terms.

8.3 제한 사항

You may not copy, modify, distribute, sell, or lease any part of the Service or its software. You may not reverse engineer or attempt to extract source code unless laws prohibit these restrictions.

8.4 피드백

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to compensate you. You grant us a perpetual, worldwide, royalty-free license to use such feedback.

9. 보증 및 면책 조항

9.1 서비스 가용성

We strive for 99.9% uptime but cannot guarantee uninterrupted or error-free service. Scheduled maintenance and unforeseen issues may cause temporary service disruptions.

9.2 보증 부인

9.3 타사 통합

Our integration with TTLock and other third-party services is dependent on their APIs and availability. We are not responsible for third-party service failures, changes, or discontinuations.

9.4 법률 또는 규정 준수 자문 없음

WorkTime One is a technology tool. We do not provide legal, accounting, or compliance advice. You are responsible for ensuring your use of the Service complies with applicable laws and regulations.

10. 책임의 제한

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Service interruptions or data loss
• Unauthorized access to or alteration of your data
• Errors or inaccuracies in the Service
• Actions of third parties (including TTLock)
• Labor disputes, employment claims, or payroll errors arising from Service use

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

11. 배상

You agree to indemnify, defend, and hold harmless WorkTime One, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of the Service
• Violation of these Terms or applicable laws
• Violation of third-party rights, including employee privacy rights
• Your Customer Data, including inaccuracies or illegal content
• Employment disputes or labor law violations arising from Service use
• Unauthorized access to your account due to your negligence

당사는 귀하가 배상해야 하는 모든 사안에 대한 독점적인 방어 및 통제를 맡을 권리를 보유하며, 이 경우 귀하는 해당 청구에 대한 당사의 방어에 협력하는 데 동의합니다.

12. 해지

12.1 귀하에 의한 해지

You may terminate your account at any time by cancelling your subscription through account settings or contacting support. Termination takes effect at the end of the current billing period.

12.2 WorkTime One에 의한 해지

We may suspend or terminate your account immediately if:

• You breach these Terms or our Acceptable Use Policy
• Payment obligations are not met within 30 days of notice
• We detect fraudulent, abusive, or illegal activity
• Your account is inactive for over 12 months
• Required by law or legal authority
• We discontinue the Service (with 90 days' notice)

12.3 종료의 효과

Upon termination:

• Your access to the Service will be immediately revoked
• You have 30 days to export your data
• After 30 days, we will permanently delete your data (except as required by law)
• No refunds will be provided for unused subscription time
• Sections 7-15 of these Terms will survive termination

13. 서비스 및 약관 수정

13.1 서비스 수정

We may modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice for material changes affecting functionality.

13.2 약관 수정

We may update these Terms to reflect changes in our practices, legal requirements, or business operations. We will notify you by:

• Posting updated Terms on our website with a new "Last Updated" date
• Sending email notification to your registered email address
• Displaying in-app notification for material changes

Material changes take effect 30 days after notification. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to changes, you must terminate your account.

14. 준거법 및 분쟁 해결

14.1 준거법

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14.2 중재 계약

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

The arbitration will be conducted in Delaware, or remotely via video conference. The arbitrator's decision is final and binding. Each party bears its own costs unless otherwise awarded by the arbitrator.

14.3 집단 소송 포기

14.4 예외

Either party may seek injunctive relief in court to protect intellectual property rights or prevent unauthorized access to the Service.

14.5 국제 사용자

If you are located outside the United States, you consent to having your data transferred to and processed in the United States. Local laws may provide additional rights not waived by these Terms.

15. 일반 조항

15.1 완전 합의

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and WorkTime One regarding the Service.

15.3 가분성

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

15.2 권리 포기

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

15.4 양도

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15.6 불가항력

We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet failures.

15.6 수출 통제

You agree to comply with all applicable export and import laws. You represent that you are not located in a country subject to U.S. embargo or listed as a prohibited party.

15.7 언어

These Terms are provided in English. Translations may be provided for convenience, but the English version prevails in case of conflicts.

16. 연락처 정보

For questions about these Terms or the Service, please contact us: