服务条款

1. 接受条款

本服务条款（"条款"）构成您（"用户"、"您"或"您的"）与WorkTime One（"WorkTime One"、"我们"、"我们的"或"本公司"）之间关于访问和使用WorkTime One平台（包括我们的网站、移动应用程序和相关服务，统称为"服务"）的具有法律约束力的协议。

通过创建账户、访问或使用我们的服务，您确认已阅读、理解并同意受本条款和我们的隐私政策的约束。如果您不同意本条款，则不得访问或使用本服务。

2. 服务说明

WorkTime One是一个基于云的员工时间跟踪和考勤管理平台，与TTLock智能锁集成，提供：

• 通过智能锁访问自动跟踪员工时间
• 考勤监控和报告
• 包括加班、罚款和奖金在内的工资计算
• 员工管理和组织结构工具
• 与RFID/NFC卡、指纹读取器和PIN码集成
• 报告和分析仪表板
• 电子邮件通知和警报
• 多租户组织支持

We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time with or without notice.

3. 资格

要使用WorkTime One，您必须：

• 年满18岁
• 具有签订有约束力合同的法律能力
• 根据适用法律不被禁止使用本服务
• 有权代表并约束您代表其注册的组织
• 在注册期间提供准确、当前和完整的信息

By using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. 账户注册和安全

4.1 账户创建

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, complete, and up-to-date registration information
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account

4.2 账户安全

You are responsible for maintaining the security of your account credentials. We strongly recommend:

• Using a strong, unique password
• Enabling two-factor authentication (2FA)
• Never sharing your login credentials
• Logging out after each session, especially on shared devices

4.3 账户终止

We reserve the right to suspend or terminate your account if:

• You violate these Terms or our Acceptable Use Policy
• Your account is inactive for more than 12 months
• We detect fraudulent, abusive, or illegal activity
• Payment obligations are not met
• Required by law or legal authority

5. 订阅和付款

5.1 免费层

WorkTime One offers a free tier for organizations with up to 3 active employees. Free tier accounts have access to all features but are subject to fair use policies.

5.2 付费订阅

Organizations with 4 or more employees must subscribe to a paid plan. Pricing is based on:

• Number of active employees (progressive pricing tiers)
• Billing frequency (monthly or yearly)
• Additional features or integrations (if applicable)

5.3 计费和付款条款

• Billing Cycle: Monthly or annual billing based on your selected plan
• Payment Methods: Credit card, debit card, or other approved payment methods
• Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Price Changes: We may change prices with 30 days' notice. Changes apply to subsequent billing cycles
• Taxes: Prices exclude applicable taxes, VAT, or duties, which you are responsible for
• Failed Payments: If payment fails, we may suspend access until payment is received

5.4 退款政策

We offer a 14-day money-back guarantee for first-time subscribers. After 14 days, payments are non-refundable except:

• Service unavailability exceeding our SLA commitments
• Billing errors or duplicate charges
• As required by applicable consumer protection laws

5.5 取消

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time.

6. 可接受使用政策

您同意仅出于合法目的并根据本条款使用本服务。您同意不：

6.1 禁止活动

• Violate any applicable laws, regulations, or third-party rights
• Use the Service to track individuals without their knowledge or consent
• Upload viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble the Service
• Use automated scripts, bots, or scrapers to access the Service
• Interfere with or disrupt the Service's integrity or performance
• Resell, sublicense, or redistribute the Service without authorization
• Remove or modify any copyright, trademark, or proprietary notices
• Use the Service for competitive analysis or to build competing products

6.2 员工隐私合规

You are responsible for:

• Obtaining necessary consents from employees for time tracking and biometric data collection
• Complying with applicable labor laws and privacy regulations
• Informing employees about data collection, use, and retention
• Implementing fair and transparent employee monitoring policies
• Respecting employee privacy rights and data protection laws

6.3 数据准确性

You are responsible for the accuracy, quality, and legality of data you input into the Service. We are not liable for decisions made based on inaccurate or incomplete data.

7. 数据所有权和许可

7.1 您的数据

You retain all ownership rights to data you input into the Service ("Customer Data"). We claim no ownership over Customer Data.

7.2 使用您的数据的许可

You grant us a limited, non-exclusive, royalty-free license to use, store, process, and transmit Customer Data solely to:

• Provide and maintain the Service
• Generate reports and analytics for your use
• Improve service quality and develop new features
• Comply with legal obligations
• Create anonymized, aggregated data for statistical purposes

7.3 数据可移植性

You may export your data at any time in standard formats (CSV, Excel, JSON). Upon account termination, you have 30 days to export your data before permanent deletion.

7.4 匿名数据

We may use anonymized, aggregated data derived from Customer Data for industry research, benchmarking, and product improvement. This data cannot be used to identify you or your employees.

8. 知识产权

8.1 我们的权利

The Service and all related materials, including software, design, text, graphics, logos, and trademarks, are owned by WorkTime One or our licensors and are protected by copyright, trademark, and other intellectual property laws.

8.2 有限许可

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes in accordance with these Terms.

8.3 限制

You may not copy, modify, distribute, sell, or lease any part of the Service or its software. You may not reverse engineer or attempt to extract source code unless laws prohibit these restrictions.

8.4 反馈

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to compensate you. You grant us a perpetual, worldwide, royalty-free license to use such feedback.

9. 保证和免责声明

9.1 服务可用性

We strive for 99.9% uptime but cannot guarantee uninterrupted or error-free service. Scheduled maintenance and unforeseen issues may cause temporary service disruptions.

9.2 免责声明

9.3 第三方集成

Our integration with TTLock and other third-party services is dependent on their APIs and availability. We are not responsible for third-party service failures, changes, or discontinuations.

9.4 无法律或合规建议

WorkTime One is a technology tool. We do not provide legal, accounting, or compliance advice. You are responsible for ensuring your use of the Service complies with applicable laws and regulations.

10. 责任限制

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Service interruptions or data loss
• Unauthorized access to or alteration of your data
• Errors or inaccuracies in the Service
• Actions of third parties (including TTLock)
• Labor disputes, employment claims, or payroll errors arising from Service use

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

11. 赔偿

You agree to indemnify, defend, and hold harmless WorkTime One, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of the Service
• Violation of these Terms or applicable laws
• Violation of third-party rights, including employee privacy rights
• Your Customer Data, including inaccuracies or illegal content
• Employment disputes or labor law violations arising from Service use
• Unauthorized access to your account due to your negligence

我们保留对您需要赔偿的任何事项承担独家辩护和控制的权利，在这种情况下，您同意配合我们对此类索赔的辩护。

12. 终止

12.1 您的终止

You may terminate your account at any time by cancelling your subscription through account settings or contacting support. Termination takes effect at the end of the current billing period.

12.2 WorkTime One的终止

We may suspend or terminate your account immediately if:

• You breach these Terms or our Acceptable Use Policy
• Payment obligations are not met within 30 days of notice
• We detect fraudulent, abusive, or illegal activity
• Your account is inactive for over 12 months
• Required by law or legal authority
• We discontinue the Service (with 90 days' notice)

12.3 终止的影响

Upon termination:

• Your access to the Service will be immediately revoked
• You have 30 days to export your data
• After 30 days, we will permanently delete your data (except as required by law)
• No refunds will be provided for unused subscription time
• Sections 7-15 of these Terms will survive termination

13. 服务和条款的修改

13.1 服务修改

We may modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice for material changes affecting functionality.

13.2 条款修改

We may update these Terms to reflect changes in our practices, legal requirements, or business operations. We will notify you by:

• Posting updated Terms on our website with a new "Last Updated" date
• Sending email notification to your registered email address
• Displaying in-app notification for material changes

Material changes take effect 30 days after notification. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to changes, you must terminate your account.

14. 适用法律和争议解决

14.1 适用法律

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14.2 仲裁协议

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

The arbitration will be conducted in Delaware, or remotely via video conference. The arbitrator's decision is final and binding. Each party bears its own costs unless otherwise awarded by the arbitrator.

14.3 集体诉讼弃权

14.4 例外

Either party may seek injunctive relief in court to protect intellectual property rights or prevent unauthorized access to the Service.

14.5 国际用户

If you are located outside the United States, you consent to having your data transferred to and processed in the United States. Local laws may provide additional rights not waived by these Terms.

15. 一般条款

15.1 完整协议

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and WorkTime One regarding the Service.

15.3 可分割性

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

15.2 放弃

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

15.4 转让

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15.6 不可抗力

We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet failures.

15.6 出口管制

You agree to comply with all applicable export and import laws. You represent that you are not located in a country subject to U.S. embargo or listed as a prohibited party.

15.7 语言

These Terms are provided in English. Translations may be provided for convenience, but the English version prevails in case of conflicts.

16. 联系信息

For questions about these Terms or the Service, please contact us: